5 Mistakes to Avoid When Ordering Tile Online

5 Mistakes to Avoid When Ordering Tile Online

Ordering tile online is convenient, fast, and opens up access to a huge range of styles and materials—but it can also come with a few pitfalls if you're not prepared. At Tilefy, we want to make sure your project goes smoothly from sample to final install. Here are the top 5 mistakes to avoid when ordering tile online:


1. Not Ordering a Sample First

Photos can only show so much. Texture, color variation, and finish are hard to judge through a screen—especially with natural stone or handcrafted looks.

Tip: Tilefy offers $1 samples so you can see and feel the tile in person before committing to a full order. It’s the best way to avoid surprises (and costly returns).


2. Skipping the Extra Waste Allowance

One of the most common missteps? Ordering the exact square footage needed without factoring in waste. Tiles often need to be cut to fit around edges or corners—and breakage can happen.

Tip: Always add at least 10% extra to your total square footage. For tricky patterns like herringbone or diagonal layouts, bump that up to 15–20%.


3. Guessing on Measurements

Even a small measuring error can lead to delays and frustration during installation. Guesswork leads to over-ordering—or worse, running out mid-project.

Tip: Measure twice, and double-check your dimensions before placing an order. If you're unsure, your contractor or installer can help verify.


4. Not Checking Stock Availability

Unlike big-box retailers, specialty tile shops often carry curated collections with limited runs. Ordering without checking availability can lead to delays if the product is backordered.

Tip: At Tilefy, all our products are stocked in one of our four Northeast warehouses. We keep inventory updated in real time, and we’ll let you know immediately if an item is temporarily out of stock—along with an estimated restock date.


5. Forgetting to Review Delivery & Inspection Guidelines

Tile is heavy and fragile, so proper delivery and inspection steps are key. Many customers forget to check for damage on arrival or delay reporting issues, which can complicate resolution.

Tip: Inspect your order right away upon delivery. If anything is damaged or missing, report it to us within 48 hours so we can make it right.


Final Thoughts

Ordering tile online doesn’t have to be stressful—especially when you avoid these common mistakes. From $1 samples and accurate stock updates to fast shipping and customer support, Tilefy is here to help make your tile buying experience seamless.

Need help picking the right tile or figuring out how much to order? Reach out to our team anytime at info@tilefy.com.

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