Tilefy Online Order Process

1. Browse and Select Products

• Explore our extensive tile collections by category, style, or room application.
• Utilize filters to narrow down your search based on color, size, and material.
• View detailed product descriptions, images, and installation suggestions.

2. Order a Sample (Optional but Recommended)

• Order samples to see and feel the product in person before making a final decision.
• Samples help ensure color accuracy and texture expectations align with your project vision.

3. Confirm Measurements

• Measure the area where tiles will be installed carefully.
• Double-check dimensions to avoid ordering shortages or excess material.

4. Factor in Waste

• Add an extra 10% to your total square footage to account for cuts, breakage, and future repairs.
• For complex layouts or diagonal patterns, consider increasing waste allowance to 15-20%.

5. Review Order Details

• Confirm product selection, quantity, and total cost.
• Double-check delivery address and shipping options.
• Review lead times and estimated delivery dates.

6. Place Your Order

• Proceed to checkout and securely enter your payment details.
• Receive an order confirmation email with a summary and order number.

7. Order Processing & Fulfillment

• Our team will process your order and prepare it for shipment.
• Tracking details will be sent once your order ships.

8. Receiving Your Order

• Inspect the shipment upon delivery for any damage.
• Report any discrepancies or damages within 48 hours.

Best Practices for Ordering Tile

• Always measure twice before placing an order.
• Consider ordering extra for future repairs.
• Consult with a professional installer if unsure about requirements.
• Review installation guidelines to ensure proper preparation.

Customer Support
For any questions or assistance, reach out to info@tilefy.com, our customer support team is ready to help!